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The first activity in developing a service blueprint is:
Варианты ответа:
  • to reach a consensus on which activities are more important than others
  • to identify all the key activities involved in creating and delivering the service
  • to identify the links between a set of alternative service possibilities
Тематика: Маркетинг в отраслях и сферах деятельности Основы маркетинга Продуктовые (маркетинговые) стратегии организации
Курсы в категории: Маркетинг и реклама
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