#888601
Which of the following bad-news messages should be organized using the direct strategy?
Варианты ответа:
  • An announcement of changes in business services
  • A layoff notice for a long-time employee
  • A denial of benefits on an insurance claim to an angry customer
  • A notice of an unexpected plant closure to the city council and mayor
Тематика: Деловые коммуникации в профессиональной деятельности Деловые коммуникации в профессиональной сфере Основы деловой переписки
Курсы в категории: Экономика и управление
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