#876816
When Marriott decided to improve the quality of service offered to customers, it asked special corporate guests to comment on the good and bad issues of their stay and also to tell what the competition is doing that is better than Marriott. The Marriott acted accordingly. In other words, it used …
Варианты ответа:
  • benchmarking
  • data decentralization
  • information processing
  • mirroring
Тематика: Введение в специальность: Менеджмент Менеджмент в профессиональной деятельности Теория менеджмента
Курсы в категории: Экономика и управление
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