#1146025
In bad-news messages, a strategic buffer is……………..
Варианты ответа:
- an opening that is relevant to the message but does not state the bad news.
- used to deliver the message directly without a preceding explanation.
- used to convey bad news without hurting the feelings of the reader.
- a neutral opening that is not relevant to the topic of the message.
- used when the writer wants to avoid offering an alternative solution to the reader.
Курсы в категории:
Гуманитарные науки